The Certified Circular Operational Excellence Professional programme is a five-day, competency-based course designed to equip participants with the knowledge and practical skills to improve operational performance while applying Circular Economy principles. The programme integrates Operational Excellence, Lean and Continuous Improvement methods with resource-efficiency, waste-reduction and value-recovery strategies to help organisations build more efficient, resilient and sustainable operations.

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Through guided instruction, workplace-based case studies, practical exercises and a capstone improvement project, participants will learn to analyse processes and resource flows, identify operational waste and hidden losses, evaluate circular opportunities, develop practical solutions, establish meaningful performance indicators and prepare an actionable implementation roadmap for their organisation.

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*HRD Corp Claimable Course

Subject to employer eligibility and HRD Corp’s terms and approval.

​​The Workplace Communication Administrator is a two-day foundation programme designed to develop practical communication skills for everyday workplace effectiveness. Through interactive exercises, role-plays, writing activities and presentations, participants learn to communicate clearly, listen actively, prepare professional messages, deliver effective instructions and manage workplace misunderstandings constructively. The programme concludes with a practical Workplace Communication Improvement Plan that participants can apply within their organisation.

The Certified Workplace Communication Professional (CWCP) is a five-day programme designed to strengthen the essential communication skills needed in today’s workplace. Through practical exercises, simulations, writing assignments and presentations, participants develop competencies in verbal, written, interpersonal and digital communication, active listening, negotiation and conflict management. The course equips participants to communicate clearly, professionally and confidently with colleagues, supervisors, customers and other stakeholders.

The Leadership and Team Performance Administrator (LTPA–Foundation) is a two-day programme designed to develop essential skills for leading people, strengthening teamwork and improving workplace performance. Through practical case studies, team activities and leadership simulations, participants learn to adapt their leadership styles, communicate expectations, motivate employees, delegate responsibilities, provide constructive feedback and manage team conflict. The programme concludes with a practical 30-Day Leadership and Team Performance Action Plan.

The Certified Leadership and Team Performance Professional (CLTPP) is a five-day professional certification programme designed to develop capable and responsible workplace leaders. Through case studies, leadership simulations, team exercises and coaching practice, participants strengthen their skills in situational leadership, emotional intelligence, communication, delegation, employee engagement, conflict resolution, change leadership and performance management. The programme concludes with a practical Workplace Leadership and Team Performance Improvement Project.

The Critical Thinking and Workplace Problem-Solving Skills (CTWPSS) programme is a two-day foundation course designed to strengthen practical thinking, decision-making and problem-solving skills. Through workplace case studies, exercises and team simulations, participants learn to evaluate evidence, identify root causes, compare possible solutions and prepare a practical Workplace Problem-Solving Action Plan.

The Certified Critical Thinking and Workplace Problem-Solving Professional (CTWPSP) is a five-day professional certification programme designed to develop advanced analytical, decision-making and workplace improvement competencies. Participants apply structured tools to investigate complex problems, assess evidence and risks, identify root causes, develop practical solutions and present a measurable Workplace Problem-Solving and Improvement Project.

Practical Bookkeeping and Basic Accounting for Non-Accountants is a five-day practical training programme designed to equip participants with essential bookkeeping and accounting skills for everyday workplace application. The course covers the complete bookkeeping cycle, from organising source documents and recording transactions using double-entry principles to maintaining journals and ledgers, preparing bank reconciliations, making basic accounting adjustments, and producing simple financial statements. Through guided exercises, workplace-based examples, spreadsheet activities, and a final business simulation, participants will develop the confidence to maintain accurate financial records, identify common bookkeeping errors, and provide reliable financial information to support better business decisions. The programme is suitable for non-accounting personnel, administrative staff, junior accounts personnel, small-business operators, and individuals who require a practical foundation in accounting and bookkeeping.