Workplace Communication Professional
Two-Day Programme
About this programme
The Workplace Communication Professional Programme develops the essential communication competencies required in a modern workplace. It helps participants communicate clearly, listen actively, write professionally, present ideas confidently and manage challenging workplace conversations.
Participants practise real workplace situations, including giving instructions, preparing professional emails, providing feedback, communicating across departments and resolving misunderstandings. By the end of the programme, each participant will prepare a Workplace Communication Improvement Plan for application in their organisation.
Programme Aim
The programme aims to equip participants with essential communication skills to convey information clearly, listen actively, prepare professional workplace messages, interact confidently with colleagues and stakeholders, and manage feedback, misunderstandings and challenging conversations effectively in everyday workplace situations.
Target Participants
This programme is suitable for:
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Administrative personnel
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Supervisors and team leaders
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Executives and junior managers
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Operations and technical personnel
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Sales and customer-service employees
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HSE and quality personnel
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Human-resource personnel
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New employees and graduate trainees
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Anyone seeking to strengthen workplace communication skills