Critical Thinking and Workplace Problem-Solving Skills (CTWPSS)
Two-Day Programme
About this programme
The CTWPSS Foundation Programme develops the essential thinking and problem-solving competencies required to address workplace issues systematically and make better decisions.
Participants learn how to define problems accurately, gather and evaluate evidence, differentiate facts from assumptions, identify root causes, generate practical solutions and prepare an achievable action plan.
The programme uses workplace cases, problem-solving exercises and team simulations to ensure participants can apply the tools in actual organisational situations.
Programme Aim
To develop employees and emerging leaders who can examine workplace issues objectively, identify root causes, evaluate possible solutions and implement practical improvement actions.
Target Participants
The programme is suitable for:
-
Administrators and administrative Officers, Clerks and Executives
-
Supervisors and team leaders
-
Operations and technical personnel
-
HSE and quality personnel
-
Customer-service and sales employees
-
Project coordinators
-
Human-resource personnel
-
Maintenance and production employees
-
Graduate and management trainees
-
Employees involved in workplace improvement
-
Aspiring managers and professionals